As a Janome dealer, we are told that we must abide by some basic rules when selling Janome sewing machines. A quick summary of those rules are as follows:
- Some machines are not allowed to be sold or have prices shown on the internet.
- Some machines are allowed to be sold on the internet, but minimum advertised prices are set by Janome.
- Some machines sold in stores are supposed to be sold for at least a minimum price.
This week we had a customer from North San Diego County call us, wanting to know what our “best price” was on a Janome Horizon MC7700. This is a machine that dealers are supposed to sell for a minimum price, and Temecula Valley Sewing Center has always followed the rules, so we told the customer the minimum price set by Janome. The customer went on to say that her local dealer was going to sell her the machine for $700 less! Not wanting to break the rules, but feeling rather let down, we told the customer that we were not willing to break the rules, and we lost a potential sale.
Have you ever felt like your embroidery thread collection is out of control? If you don’t keep your threads organized, you can spend as much time looking for specific thread colors as doing actual embroidery. And how do you know if you even have the thread color you are looking for?
As a Bernina dealer, you’d think that I should know everything about Bernina software. I am software certified by Bernina, but there’s no way that I could know about all of the installation problems that are associated with the software. Many of these problems are unique to a specific computer or operating system.
Janome sent an email to 
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